Any returns must be made within 30 days of the day you receive the package.
PERSONALIZED ITEMS SUCH AS ENGRAVED NAMEPLATES ARE NOT RETURNABLE OR REFUNDABLE. The only exception to the rule is if we made an error on the engraving. In such cases, we will re-engrave a new nameplate at no additional charge. Please be careful when choosing which belt you need the nameplate for. If you choose the wrong belt we will not be able to help you.
DVD's and Video's ARE NOT RETURNABLE FOR A REFUND, will exchange for exact title only.
Mail back any unwanted/incorrect item(s) for an exchange or refund to:
12826 Commodity Place
Tampa, FL 33626
Please include a brief note instructing us what you would like us to do (refund, exchange, etc).
Please note: We do NOT issue call tags. Shipping fees can be refunded when the error is ours (for example: wrong item is sent) but if you simply change your mind on an item, the return shipping is not refundable.